 |
Organizational Report for:The PSAC will be analyzing the results of the survey to ensure that we understand what PSAC members are saying about their work lives. We will use those results to help represent members in Collective Bargaining and in other areas of engagement with the employer. The Union fully expects to be involved with the government in addressing the issues raised in the survey, as part of its responsibility towards its members. Public Service Alliance of Canada (PSAC)Table of Contents
NOTE: |
My Job World |
|||||||
|
|||||||
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
|---|---|---|---|---|---|---|---|
Question 1. I have the materials and equipment I need to do my job. |
|||||||
| Public Service of Canada | 31 | 56 | 8 | 4 | 0 | 0 | 105839 |
| Union | 31 | 56 | 9 | 4 | 0 | 0 | 63850 |
| Union (2002) | 32 | 58 | 8 | 2 | 0 | 0 | 57645 |
Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice. |
|||||||
| Public Service of Canada | 65 | 28 | 4 | 1 | 1 | 1 | 106068 |
| Union | 65 | 28 | 3 | 1 | 1 | 1 | 63990 |
| Union (2002) | 66 | 27 | 4 | 2 | 1 | 1 | 57783 |
Question 3. When I prepare written materials, including electronic mail, I feel free to use the official language of my choice. |
|||||||
| Public Service of Canada | 59 | 27 | 8 | 4 | 0 | 2 | 106047 |
| Union | 61 | 26 | 7 | 3 | 0 | 2 | 63985 |
| Union (2002) | 64 | 24 | 6 | 3 | 0 | 2 | 57752 |
Question 4. I am familiar with the provisions of my collective agreement. |
|||||||
| Public Service of Canada | 23 | 56 | 12 | 3 | 2 | 4 | 105874 |
| Union | 24 | 58 | 12 | 3 | 2 | 1 | 63880 |
| Union (2002) | 23 | 57 | 13 | 3 | 3 | 1 | 57573 |
Question 5. I am classified fairly (my current group and level) compared with others doing similar work in my organization or elsewhere in the Public Service. |
|||||||
| Public Service of Canada | 18 | 34 | 19 | 24 | 4 | 0 | 105858 |
| Union | 15 | 32 | 21 | 28 | 4 | 0 | 63868 |
| Union (2002) | 14 | 32 | 21 | 28 | 5 | 0 | 57644 |
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
Question 6. I feel pressured by others to work more than my regular hours. |
|||||||
| Public Service of Canada | 7 | 15 | 33 | 38 | 1 | 6 | 105927 |
| Union | 6 | 13 | 32 | 41 | 1 | 7 | 63898 |
| Union (2002) | 7 | 14 | 32 | 39 | 1 | 8 | 57639 |
Question 7. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work. |
|||||||
| Public Service of Canada | 29 | 32 | 13 | 14 | 2 | 9 | 106012 |
| Union | 33 | 33 | 11 | 12 | 2 | 9 | 63968 |
| Union (2002) | 34 | 33 | 12 | 11 | 2 | 8 | 57707 |
Question 8. I am satisfied with my current work arrangement (e.g., regular hours, telework, compressed work week). |
|||||||
| Public Service of Canada | 43 | 44 | 7 | 5 | 0 | 0 | 105875 |
| Union | 45 | 42 | 7 | 5 | 0 | 0 | 63881 |
| Union (2002) | 44 | 44 | 7 | 4 | 0 | 0 | 57654 |
| Yes (%) | No (%) |
Total Responses |
|||||
Question 9a. Do you currently work according to any of the following alternate working arrangements? Compressed work week |
|||||||
| Public Service of Canada | 20 | 80 | 102074 | ||||
| Union | 22 | 78 | 61353 | ||||
| Union (2002) | 21 | 79 | 55632 | ||||
Question 9b. Do you currently work according to any of the following alternate working arrangements? Flexible work schedule |
|||||||
| Public Service of Canada | 30 | 70 | 99911 | ||||
| Union | 29 | 71 | 59725 | ||||
| Union (2002) | 32 | 68 | 54634 | ||||
Question 9c. Do you currently work according to any of the following alternate working arrangements? Telework |
|||||||
| Public Service of Canada | 5 | 95 | 97686 | ||||
| Union | 4 | 96 | 58142 | ||||
| Union (2002) | 4 | 96 | 53286 | ||||
Question 9d. Do you currently work according to any of the following alternate working arrangements? Job sharing |
|||||||
| Public Service of Canada | 1 | 99 | 97205 | ||||
| Union | 2 | 98 | 57920 | ||||
| Union (2002) | 2 | 98 | 53212 | ||||
Question 9e. Do you currently work according to any of the following alternate working arrangements? Income averaging |
|||||||
| Public Service of Canada | 4 | 96 | 97476 | ||||
| Union | 5 | 95 | 58095 | ||||
| Union (2002) | 4 | 96 | 53185 | ||||
| Always (%) | Often (%) | Sometimes (%) | Rarely or Never (%) | Don't Know (%) | Not applicable (%) |
Total Responses |
|
Question 12a. I feel that the quality of my work suffers because of constantly changing priorities |
|||||||
| Public Service of Canada | 12 | 28 | 39 | 19 | 1 | 2 | 105511 |
| Union | 12 | 27 | 38 | 20 | 1 | 2 | 63574 |
| Union (2002) | 10 | 27 | 39 | 20 | 1 | 3 | 57461 |
Question 12b. I feel that the quality of my work suffers because of lack of stability in the organization |
|||||||
| Public Service of Canada | 15 | 26 | 32 | 24 | 1 | 2 | 105480 |
| Union | 15 | 26 | 32 | 23 | 1 | 3 | 63560 |
| Union (2002) | 12 | 24 | 34 | 26 | 2 | 3 | 57419 |
Question 12c. I feel that the quality of my work suffers because of too many approval stages |
|||||||
| Public Service of Canada | 15 | 24 | 33 | 22 | 2 | 4 | 105420 |
| Union | 15 | 24 | 32 | 23 | 2 | 4 | 63497 |
| Union (2002) | 12 | 23 | 33 | 26 | 2 | 5 | 57348 |
Question 12d. I feel that the quality of my work suffers because of unreasonable deadlines |
|||||||
| Public Service of Canada | 9 | 21 | 37 | 29 | 1 | 3 | 105460 |
| Union | 8 | 19 | 36 | 32 | 1 | 4 | 63524 |
| Union (2002) | 7 | 19 | 37 | 32 | 1 | 4 | 57386 |
Question 12e. I feel that the quality of my work suffers because of having to do the same or more work, but with fewer resources |
|||||||
| Public Service of Canada | 17 | 26 | 30 | 22 | 1 | 3 | 105566 |
| Union | 17 | 25 | 30 | 23 | 1 | 4 | 63623 |
| Union (2002) | 16 | 25 | 30 | 24 | 1 | 4 | 57459 |
| Always (%) | Often (%) | Sometimes (%) | Rarely or Never (%) | Don't Know (%) | Not applicable (%) |
Total Responses |
|
Question 13. I can complete my assigned workload during my regular working hours. |
|||||||
| Public Service of Canada | 16 | 43 | 25 | 15 | 0 | 1 | 106049 |
| Union | 18 | 43 | 25 | 13 | 0 | 1 | 63977 |
| Union (2002) | 16 | 42 | 26 | 15 | 0 | 1 | 57727 |
Question 14. I can balance my personal, family and work needs in my current job. |
|||||||
| Public Service of Canada | 26 | 43 | 24 | 7 | 0 | 0 | 106110 |
| Union | 29 | 43 | 22 | 6 | 0 | 1 | 64018 |
| Union (2002) | 28 | 42 | 23 | 6 | 0 | 1 | 57719 |
Question 15. In the past year, I was compensated for the overtime worked (in money or in leave). |
|||||||
| Public Service of Canada | 37 | 13 | 13 | 16 | 0 | 21 | 106071 |
| Union | 42 | 12 | 11 | 12 | 0 | 22 | 63983 |
| Union (2002) | 41 | 13 | 13 | 12 | 0 | 20 | 57706 |
Question 16. I am encouraged to be innovative or to take initiative in my work. |
|||||||
| Public Service of Canada | 24 | 32 | 26 | 17 | 1 | 1 | 106097 |
| Union | 23 | 30 | 27 | 18 | 1 | 1 | 64002 |
| Union (2002) | 25 | 32 | 26 | 16 | 0 | 1 | 57709 |
Question 17. The training offered by the Agency is available in the official language of my choice. |
|||||||
| Public Service of Canada | 65 | 18 | 6 | 3 | 4 | 3 | 106079 |
| Union | 67 | 16 | 6 | 3 | 4 | 3 | 63995 |
| Union (2002) | 68 | 15 | 6 | 4 | 4 | 3 | 57730 |
| Always (%) | Often (%) | Sometimes (%) | Rarely or Never (%) | Don't Know (%) | Not applicable (%) |
Total Responses |
|
Question 18. I have a say in decisions and actions that have an impact on my work. |
|||||||
| Public Service of Canada | 11 | 31 | 36 | 22 | 1 | 1 | 106112 |
| Union | 10 | 28 | 37 | 24 | 1 | 1 | 64023 |
| Union (2002) | 11 | 30 | 37 | 21 | 1 | 1 | 57730 |
Communication with my Immediate SupervisorYour immediate supervisor is the person who evaluates your work performance. |
|||||||
|
|
|||||||
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
|---|---|---|---|---|---|---|---|
Question 19. I receive useful feedback from my immediate supervisor on my job performance. |
|||||||
| Public Service of Canada | 21 | 48 | 18 | 10 | 1 | 1 | 106031 |
| Union | 22 | 48 | 18 | 11 | 1 | 1 | 63971 |
| Union (2002) | 21 | 47 | 18 | 11 | 1 | 1 | 57663 |
Question 20. I can count on my immediate supervisor to keep his or her promises. |
|||||||
| Public Service of Canada | 29 | 48 | 11 | 7 | 4 | 1 | 106021 |
| Union | 29 | 48 | 11 | 7 | 4 | 1 | 63970 |
| Union (2002) | 29 | 48 | 11 | 7 | 4 | 1 | 57656 |
Question 21. I get adequate recognition from my immediate supervisor when I do a good job. |
|||||||
| Public Service of Canada | 28 | 44 | 16 | 9 | 2 | 0 | 105986 |
| Union | 28 | 44 | 16 | 10 | 2 | 1 | 63944 |
| Union (2002) | 27 | 44 | 17 | 10 | 2 | 1 | 57585 |
Question 22. My immediate supervisor keeps me informed about the issues affecting my work. |
|||||||
| Public Service of Canada | 25 | 48 | 16 | 9 | 1 | 0 | 106025 |
| Union | 25 | 48 | 17 | 9 | 1 | 0 | 63968 |
| Union (2002) | 25 | 48 | 17 | 9 | 1 | 0 | 57535 |
Question 23. When I communicate with my immediate supervisor, I feel free to use the official language of my choice. |
|||||||
| Public Service of Canada | 74 | 16 | 3 | 3 | 0 | 4 | 106157 |
| Union | 75 | 15 | 3 | 3 | 1 | 4 | 64071 |
| Union (2002) | 75 | 15 | 3 | 3 | 0 | 4 | 57727 |
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
Question 24. My immediate supervisor and I discuss the results I am expected to achieve. |
|||||||
| Public Service of Canada | 24 | 45 | 20 | 9 | 1 | 1 | 105953 |
| Union | 24 | 44 | 19 | 10 | 1 | 2 | 63943 |
| Union (2002) | 22 | 44 | 20 | 10 | 1 | 2 | 57669 |
Question 25. I feel that I can disagree with my immediate supervisor on work-related issues without fear of reprisal. |
|||||||
| Public Service of Canada | 33 | 43 | 12 | 8 | 3 | 1 | 106071 |
| Union | 31 | 44 | 12 | 9 | 3 | 1 | 64007 |
| Union (2002) | 31 | 44 | 12 | 9 | 3 | 1 | 57669 |
Question 26. My immediate supervisor assesses my work against identified goals and objectives. |
|||||||
| Public Service of Canada | 22 | 42 | 17 | 9 | 8 | 2 | 105919 |
| Union | 22 | 41 | 16 | 9 | 9 | 2 | 63908 |
| Union (2002) | 20 | 41 | 17 | 10 | 9 | 3 | 57542 |
Question 27. If I were to suggest ways to improve how we do things, my immediate supervisor would take them seriously. |
|||||||
| Public Service of Canada | 34 | 42 | 12 | 7 | 4 | 0 | 106035 |
| Union | 33 | 42 | 13 | 7 | 4 | 0 | 63996 |
| Union (2002) | 34 | 43 | 12 | 6 | 4 | 0 | 57648 |
Question 28. My immediate supervisor distributes the work fairly. |
|||||||
| Public Service of Canada | 25 | 45 | 13 | 8 | 4 | 5 | 105947 |
| Union | 25 | 44 | 13 | 8 | 4 | 5 | 63922 |
| Union (2002) | 24 | 45 | 13 | 8 | 3 | 6 | 57624 |
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed work weeks, telework). |
|||||||
| Public Service of Canada | 35 | 34 | 8 | 7 | 7 | 8 | 106004 |
| Union | 35 | 34 | 8 | 8 | 7 | 9 | 63968 |
| Union (2002) | 35 | 34 | 9 | 7 | 7 | 9 | 57620 |
Question 30. My immediate supervisor helps me determine my learning needs. |
|||||||
| Public Service of Canada | 16 | 37 | 24 | 14 | 4 | 5 | 105881 |
| Union | 17 | 37 | 23 | 14 | 4 | 5 | 63890 |
| Union (2002) | 16 | 37 | 23 | 14 | 4 | 5 | 57559 |
| One Supervisor (%) | Two Supervisors (%) | Three or more Supervisors (%) |
Total Responses |
||||
Question 31. In your current job, how many supervisors have you had in the last three years? |
|||||||
| Public Service of Canada | 39 | 29 | 31 | 105093 | |||
| Union | 39 | 28 | 33 | 63400 | |||
| Union (2002) | 44 | 30 | 26 | 57376 | |||
My Work UnitYour work unit includes you, your immediate supervisor and your colleagues. |
|||||||
|
|
|||||||
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
|---|---|---|---|---|---|---|---|
Question 33. I am proud of the work carried out in my work unit. |
|||||||
| Public Service of Canada | 41 | 49 | 7 | 2 | 1 | 0 | 106110 |
| Union | 40 | 50 | 7 | 2 | 1 | 0 | 64038 |
| Union (2002) | 42 | 49 | 6 | 2 | 1 | 0 | 57749 |
Question 34. In my work unit, we work cooperatively as a team. |
|||||||
| Public Service of Canada | 34 | 47 | 12 | 5 | 0 | 1 | 106155 |
| Union | 33 | 47 | 12 | 5 | 0 | 1 | 64067 |
| Union (2002) | 34 | 47 | 12 | 5 | 0 | 1 | 57758 |
Question 35. In my work unit, we learn from our mistakes and do what it takes to correct them. |
|||||||
| Public Service of Canada | 34 | 50 | 10 | 3 | 2 | 1 | 106138 |
| Union | 35 | 50 | 10 | 3 | 2 | 1 | 64062 |
| Union (2002) | 36 | 50 | 9 | 3 | 1 | 1 | 57731 |
Question 36. My work unit periodically takes time out to rethink the way it does business. |
|||||||
| Public Service of Canada | 17 | 44 | 24 | 9 | 3 | 2 | 106090 |
| Union | 17 | 44 | 24 | 9 | 4 | 2 | 64024 |
| Union (2002) | 18 | 46 | 22 | 8 | 3 | 2 | 57685 |
Question 37. I am satisfied with the way in which informal complaints on workplace issues are resolved in my work unit. |
|||||||
| Public Service of Canada | 15 | 41 | 19 | 12 | 10 | 4 | 106022 |
| Union | 15 | 41 | 20 | 13 | 9 | 3 | 63985 |
| Union (2002) | 15 | 43 | 20 | 12 | 7 | 3 | 57672 |
| Strongly Agree (%) | Mostly Agree (%) | Mostly Disagree (%) | Strongly Disagree (%) | Don't Know (%) | Not Applicable (%) |
Total Responses |
|
Question 38. During meetings in my work unit, I feel free to use the official language of my choice. |
|||||||
| Public Service of Canada | 65 | 20 | 5 | 4 | 1 | 5 | 106149 |
| Union | 67 | 19 | 4 | 4 | 1 | 6 | 64067 |
| Union (2002) | 68 | 18 | 5 | 4 | 1 | 6 | 57736 |
Question 39. In my work unit, every individual, regardless of race, colour, gender or disability would be/is accepted as an equal member of the team. |
|||||||
| Public Service of Canada | 65 | 25 | 4 | 4 | 1 | 1 | 106147 |
| Union | 63 | 26 | 5 | 4 | 1 | 1 | 64065 |
| Union (2002) | 63 | 26 | 5 | 4 | 1 | 1 | 57731 |
Question 40. During the past 3 years, staff turnover has been a significant problem in my work unit. |
|||||||
| Public Service of Canada | 23 | 23 | 25 | 18 | 6 | ||